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Protections offered for condo buildings

As an administrator of a condo building, you benefit from condo insurance protections in case of:
  • theft, vandalism and fire;
  • injuries to visitors or customers (liability).
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You also have access to condo insurance coverage for, among other things:
  • condo common expenses;
  • glass breakage, damage to trees and landscaping;
  • destruction of archives or valuable documents;
  • accidental damage to condo equipment;
  • fees and honoraries of trustee company acting as insurance trustee in a condo;
  • liability of administrators of condo buildings.

Benefits

24/7 emergency service and hassle-free claim settlement. Competitive premiums and very flexible payment terms (up to 24 months). Option to pay by cheque or automatic debit.

The importance of condo insurance in Quebec

To protect your investment as a condo owner, you must obtain condo insurance that works in conjunction with the master policy of the association, syndicate or condo corporation. Condo owners often assume they don’t need insurance because their condo association already has a policy. If you do not obtain a condo insurance policy in Quebec, you risk having gaps in your coverage that could cost you dearly in case of a claim. To better understand the need for coverage, it is important to learn what master and condo insurance policies typically cover. soumission assurance syndicat copropriété

Master insurance policies of condo syndicates

In general, your condo corporation has a master insurance policy that insures all properties and common areas that are collectively owned by unit owners. Generally, the condo insurance policy covers the following:
  • Buildings indicated on the condo plan
  • Common property such as corridors, stairs, roofs, pools, garages and driveways.
  • Facilities built or installed as part of the original or standard construction, including flooring and wall coverings as well as electrical and plumbing installations. Condo property, such as furniture and equipment the condo corporation’s liability for claims for property damage and bodily injury suffered by others.

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Frequently asked questions — condo insurance syndicate Quebec

What is the difference between syndicate condo insurance and condo owner insurance?

Syndicate insurance (mandatory since Law 141) covers the common areas of the building — structure, roof, common spaces — as well as the syndicate’s liability. Condo owner insurance covers personal property in their unit, improvements beyond the original condition, and their personal liability. Both are complementary and necessary.

What is directors and officers (D&O) liability in a syndicate?

D&O insurance protects members of the syndicate board of directors against personal lawsuits arising from their management decisions. For example, if a condo owner sues the board for neglecting urgent repairs or mismanaging the reserve fund, legal fees and damages are covered. It is distinct from the syndicate’s general liability insurance.

What parts of the building are covered by syndicate insurance?

Syndicate insurance covers common areas: building structure, roof, foundations, windows, corridors, elevators, parking, pool and other shared spaces. Depending on the wording of the condo declaration, some elements inside units — built-in plumbing, electrical, original flooring — may also be covered by the syndicate.

Can a claim in a single unit affect the entire syndicate’s insurance?

Yes. Major water damage in one unit can damage common areas and other units. If the claim triggers the syndicate’s policy, the deductible (sometimes $25,000 or more) may be claimed from the responsible condo owner according to the condo declaration. Multiple major claims can also increase the syndicate’s premium at renewal.

How does the condo syndicate deductible work?

The deductible is the portion of the claim that the syndicate — or responsible condo owner — assumes before the insurer intervenes. Law 141 allows the syndicate to recover the deductible from the condo owner whose unit caused the claim. Deductibles have increased significantly in recent years — from $1,000 to $25,000 or more in some buildings. Your unit insurance must cover the syndicate’s deductible.

Can the reserve fund be used to pay claims?

No. The reserve fund is exclusively for planned repairs and long-term replacement of common areas — roof replacement, elevator replacement, windows. It should not be used to pay claims, which fall under insurance. Using the reserve fund for claims is a poor practice that can weaken the syndicate’s finances.

What is the difference between divided and undivided condominiums for insurance purposes?

In divided condominiums, each unit is a separate cadastral lot — each condo owner has their own title and syndicate insurance is legally regulated. In undivided condominiums (more common in older duplexes and triplexes), condo owners hold a percentage of the entire building — a single insurance policy covers the entire building and must be obtained jointly.

Is a volunteer syndicate administrator personally covered?

Only if the syndicate has obtained D&O insurance. Without this protection, a volunteer administrator can be personally sued for their decisions — even if made in good faith. In Quebec, syndicate administrators do not have automatic legal immunity. D&O insurance is strongly recommended for all syndicates, regardless of size.

How are water damage claims between condo owners settled in Quebec?

If the damage comes from a private unit, the liable condo owner’s liability insurance indemnifies the victims. If the cause is a defective common area, the syndicate’s policy intervenes. In ambiguous cases, the respective insurers negotiate with each other. Your unit policy must include water backup and infiltration coverage, and coverage for the syndicate’s deductible to avoid costly surprises.

Can a special assessment be imposed on condo owners after a major claim?

Yes, if insurance does not cover all damages — due to a high deductible, underinsurance or exclusion. The syndicate can vote a special assessment to cover the deficit. Law 141 provides that the condo declaration must specify the rules for deductible recovery. A well-capitalized reserve fund and adequate insurance are the best protection against this scenario.