Privacy policy | AccesDirect

Privacy Policy

Last updated: March 29, 2026

AccesDirect.com, owned by AccesDirect, is committed to protecting the privacy of its users in accordance with Law 25 on the protection of personal information in the private sector of Quebec and with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

Information Collected

We collect the following personal information when you use our services:

  • Identification information : first name, last name, email address, phone number
  • Location information : address, city, postal code, province
  • Insurance information : type of vehicle, usage, driving history, information about your property
  • Browsing data : IP address, browser type, pages visited, visit duration (via cookies)

Use of Information

Your personal information is used to:

  • Provide you with personalized insurance quotes
  • Forward your requests to brokers at our partner firms
  • Communicate with you regarding your quote request
  • Improve our services and user experience
  • Comply with our legal and regulatory obligations

Sharing of Information

Your information may be shared with:

  • Partner brokers who will process your quote request
  • Partner insurers as part of the quote process
  • Service providers (hosting, analytics) who help us operate the site

We never sell your personal information to third parties.

Cookies

Our site uses cookies to improve your browsing experience, analyze traffic and personalize content. You can manage your cookie preferences through your browser settings.

Data Retention

Your personal information is retained for as long as necessary to provide the requested services and to meet our legal obligations. Quote data is retained for a maximum period of 36 months after your last interaction.

Your Rights

In accordance with Law 25, you have the right to:

  • Access the personal information we hold about you
  • Rectify your information if it is inaccurate or incomplete
  • Withdraw your consent to the collection or use of your information
  • Request the deletion of your personal information
  • File a complaint with the Commission d’accès à l’information du Québec

Personal Information Protection Officer

For any questions regarding this policy or to exercise your rights, contact:

AccesDirect
108 Notre-Dame Street East
Thetford Mines, QC G6G 2J8
Email: admin@AccesDirect.ca

Amendments

We reserve the right to amend this policy at any time. Amendments will be published on this page with the update date. We encourage you to consult this page regularly.